Klantervaringen
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Faq
We offer free shipping to the Benelux area with PostNL. Your order will be shipped 1-2 business days after submission. You will get a Track-and-Trace code attached to your order in your mail.
If you change your mind later you can send the products back within 14 days after receivement. Once we confirm the products have arrived and are in fair condition, we will refund the full amount.
Our clothing falls exactly as indicated in the size chart. With every product you will find the size chart, so that you can always choose the right size and know for sure that it fits perfectly.
You can always contact customer support at info@casacelenza.com. Replies will be processed and sent during 09:00-17:00 from Monday to Friday and 10:00-15:00 on Saturday. Keep in mind we are closed during holidays and on Sundays.